The import file must be in the CSV (Comma Delimited) format with all required items completed. Below is a screen shot of the required and optional fields needed for the A/P Import File Format. These items will match various items within the software (Vendor, Bank, and chart #’s etc). Any issues importing the file can be addressed by Customer Support.
Top reasons for import failure:
Match the format of the cell. Amounts wil have a decimal, dates will have dashes etc
Any information outside the columns
Any missing required information
Not removing the top instruction row, and 2nd column title row
Not saving as CSV Comma Delimited
In the below example, once information all information is entered, you would remove the top two columns rows and save the file as CSV (Comma Delimited).
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