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The import file must be in the CSV (Comma Delimited) format with all required items completed. Below is a screen shot of the required and optional fields needed for the A/P Import File Format. These items will match various items within the software (Vendor, Bank, and chart #’s etc). Any issues importing the file can be addressed by Customer Support.

Top reasons for import failure:

  • Match the format of the cell.  Amounts wil have a decimal, dates will have dashes etc

  • Any information outside the columns

  • Any missing required information

  • Not removing the top instruction row, and 2nd column title row

  • Not saving as CSV Comma Delimited

In the below example, once all information is entered, remove the top two columns and save the file as CSV (Comma Delimited).

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